We developed our ‘Customer Promise’ to identify the standards that are important to both ourselves and our customers

Our Customer Promise

Passionate about customer care

All of our team are committed to providing the best level of personal service and the highest level of quality and accuracy. We follow clear standards and agree that we will:-

Pay your employees accurately, on time, every time

Process and manage your payroll in the UK

Provide you with a named contact

Give you the telephone number and email for your contact

Respond promptly to your enquiries

Publish a mutually agreed processing schedule each calendar year

Validate the data received from you

Provide payroll services that comply with statutory requirements and the needs of the business in terms of salary sacrifice etc.

Develop a professional but comfortable working relationship with you

We are so confident in our ability to deliver a high quality service that we offer a no quibble cancellation policy if you are not completely satisfied with the service we have provided for you.

Key Contact: Lynne Auton
Tel: (0845) 308 2288
Email: payroll@payrollsolutions.org.uk